How to buy your season ticket seats online. Follow the steps below
To buy your seats you MUST Click on the link below ONLY
Click on the preseason game you wish to buy
Enter your email
Your seat/s will be highlighted
Click add to basket and checkout, enter card details.
You will receive an email with your e-ticket/s
These can be scanned at the Season Ticket door on arrival.
Season ticket door is North East corner of the arena beside the large ice resurfacer door.
Commonly asked questions
What is the time limit to buy my season ticket seats for additional games?
There is no time limit, your seats are yours and yours only. No one else can purchase them via the online system. If you don’t buy them, they will remain empty. This will remain the case for all preseason games this season, but we may change this for Playoff games, if uptake isn’t high enough and demand for tickets is high.
Will Dundee Ice Arena be selling tickets at the Box Office?
At present NO, this may change or we may sell tickets on the night of the game at the front door ourselves.
Any changes will be communicated via our website and social media platforms. At present the ONLY way to buy is online via our website links. Please ensure you use the correct link if you are a season ticket holder.
If I have a family season ticket, can I purchase less than four tickets for the Pre-season games?
YES, follow the steps at the top. Once your seats are highlighted, click on all the seats to remove the check mark. Then click on each seat you require and select the type of ticket you wish to buy instead and then add to basket ie. You wish to buy an Adult and an U18 ticket.
Best practice however is to decide which seats you definitely want to purchase as logging back in to add additional seats after purchase will block your entry, as the system thinks you have already bought for that game.
Do Corporate Tickets still allow me access to all home games?
YES, as previous seasons corporate tickets allow you access to all home games and you don’t need to do anything, just show your QR code at the season ticket door on arrival. This same QR code will work for every home game and can be scanned only once per game.
What if I have not yet received my season ticket via email?
Check your inbox and spam folder, if not there please email Michael at [email protected] and we will investigate further. It can be simply that your email address was mis spelt when entering your details into our online application form or we have an old email address on file.
If the above hasn’t answered your question, please email [email protected] and we will investigate further.
Are under 5s still free?
YES, under 5s are free, however they will not be allocated a seat within the arena. If you would like a seat designated for your U5, please get in touch with Michael at [email protected] to discuss.
Can I get a still receive physical season ticket?
YES, if you have opted for a physical season ticket, these will be ready by end of next week. You are still required to purchase pre-seaosn games online using your email address to log in. You do not need a password. We will ultimately go fully digital in future seasons, so please try to get used to the app, save a copy of the PDF ticket to your phone or simply a screenshot of your e-ticket in your image gallery.
Unfortunately we can not take any more requests for physical tickets.
How to download my tickets to the app
Follow our step-by-step guide here:
iPhone Users
Step one – CLICK HERE or on the box within your email
Step two – click the share button at the bottom of the Safari page
Step three – scroll down and select ‘Add to Home Screen’
Android Users
Step one – CLICK HERE on the box within your email
Step two – click the ellipses (three dots) at the top of the page
Step three – select ‘Install to Home Screen’
All users
Step Four
Upon opening the app for the first time, registered season ticket holders will have to create their password for their Future Ticketing account. To do this, please click on ‘Forgot Credentials’ and then enter the email address that is registered with the club. This MUST be the email address you used when purchasing your season ticket from the club.
You will then receive an email to create or reset your password.
Once logged in, the app will display your Season Ticket QR code that can be scanned at season ticket door on entry to Dundee Ice Arena.
